ServiceTitan Launches Atlas AI Platform at User Conference

Image of the Atlas AI platform booth at the Pantheon conference with visitors

News Summary

ServiceTitan unveiled its Atlas AI platform at the Pantheon 2025 user conference in Anaheim, showcasing features to streamline contractor operations in construction management. Designed for automation of financial tasks and project administration, Atlas aims to enhance efficiency for contractors managing multiple projects. With reported increases in net profits and faster payment collection, Atlas is poised to transform the construction sector while ServiceTitan strengthens its market position through strategic partnerships.

Anaheim, California – ServiceTitan has launched its new Atlas AI platform during the Pantheon 2025 user conference held from September 17 to 19 at the Anaheim Convention Center. The event attracted over 4,000 attendees, including contractors and industry experts, who gathered to witness the unveiling of a cutting-edge tool aimed at revolutionizing construction management.

The Atlas platform is designed to automate essential project administration and financial tasks, marking ServiceTitan’s strategic expansion into commercial and infrastructure construction. Atlas caters specifically to the needs of contractors, helping to streamline multi-project workflows and improve operational efficiency.

Founded in 2012 by Vahe Kuzoyan and Ara Mahdessian, ServiceTitan has rapidly evolved from a niche provider focused on small specialty shops to one of the fastest-growing construction technology firms in the U.S. The company, which went public on Nasdaq (TTAN) in December 2024, now boasts over $1 billion in venture funding and supports tens of thousands of contractors with features such as scheduling, dispatching, invoicing, and customer communication.

Overview of Atlas Features

Atlas is positioned as a “co-pilot” for contractors, simplifying tasks such as running reports, dispatching technicians, generating requests for information (RFIs), and filling daily logs. Key features of the platform include:

  • Real-time Project P&L dashboard for financial tracking.
  • Three-way match tool that automates up to 90% of vendor invoices.
  • Global Project Backlog view displays labor demand and capacity.
  • Spec-based estimating which directly integrates with procurement systems.
  • Measurement integrations that facilitate auto-populating field forms.
  • Reporting dashboards to monitor performance across various project touchpoints.

Additionally, Atlas introduces functionalities such as Project Groups, Project Templates, and a Parent Projects feature which enables users to manage multiple phases or simultaneous projects effectively. The platform’s commercial financial tools include job costing, progress billing, and accounts receivable management.

Performance and Impact

Long-term users of ServiceTitan’s platform report an average increase of 2% in net profit margins, with payments collected 12 days faster and an 8% increase in projects delivered on time. Notably, nearly 2,000 contractors utilizing the platform achieved at least one month with over $1 million in revenue in the past year, while 137 contractors reported a single day generating $1 million in revenue. The impact of Atlas on project reporting and billing cycles is significant, fundamentally transforming contractor operations.

Partnerships and Competition

To further enhance its platform, ServiceTitan has forged partnerships with major suppliers, providing an integrated system of catalogs, pricing, and ordering tools. Notable collaborations include SRS Distribution for real-time product data, ABC Supply for live pricing, and Ferguson Enterprises for plumbing and HVAC supply integration. This synergy positions ServiceTitan to effectively compete with established firms in the industry, such as Procore, Autodesk, and Trimble.

Future Developments

During the conference, ServiceTitan announced a new Max Program designed to accelerate AI automation for contractors. This program combines Pro Products with expert guidance to optimize return on investment. The co-founder and CEO of ServiceTitan emphasized the transformative impact of artificial intelligence on the contractor industry, signaling a strong commitment to innovation and customer support in future developments.

As ServiceTitan continues to grow and evolve, the launch of the Atlas AI platform marks a pivotal moment for the construction management sector, promising to bring significant improvements to project efficiency and profitability for contractors across various markets.

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