News Summary
A significant water main break on 14 Mile Road in Novi has led to extensive disruptions, including loss of water pressure and boil water advisories for residents. Great Lakes Water Authority crews are working on repairs, while city facilities such as City Hall and the public library are closed. The crisis has impacted the Novi Community School District, resulting in class cancellations. Residents are advised to limit water use and can access non-drinkable water at the Department of Public Works. Updates will be provided as the situation evolves.
Novi – A significant water main break occurred early Thursday morning, September 25, 2025, at approximately 7:20 a.m. on 14 Mile Road, just west of M-5. The break involved a 42-inch transmission main operated by the Great Lakes Water Authority (GLWA), leading to extensive disruptions across the area.
Novi city officials reported a drastic loss of water pressure resulting from the break, necessitating immediate action by crews from the GLWA, who are actively working to isolate valves and restore the water supply. Current estimates indicate that repair efforts are expected to take several hours before services can be fully restored.
Residents close to the site of the break, including individuals such as Steven Gabel, have found themselves without water and are facing limited access to their neighborhoods. A boil water advisory has also been implemented for parts of Novi, Walled Lake, Wixom, and Commerce Township as a precautionary measure against potential bacterial contamination due to the loss of pressure in the systems.
Residents in these communities are advised to refrain from watering lawns and to limit their use of water for non-essential purposes. For those who must consume water, it is recommended to boil it for at least one minute before drinking or using it for food preparation. In lieu of boiling, residents are encouraged to use bottled water.
In response to the water service disruption, Novi City Hall has closed for the day, having determined that it cannot operate without running water. Similarly, the Novi Public Library has also shuttered its facility, contributing to the overall impact of the water main break.
The Novi Community School District announced the cancellation of classes, stating it cannot function without a reliable water supply. In addition, St. Catherine of Siena Academy in nearby Wixom has also closed its doors due to the ongoing water issues.
Residents in the affected areas have reported challenges related to the water situation, with many expressing concerns regarding both the duration of the outage and the quality of the water available. To assist citizens in the interim, non-drinkable water has been made available at the Department of Public Works until 9 p.m. on September 25, enabling residents to use it for toilet flushing. Furthermore, drinkable water sourced from a well is being provided at the ITC Community Sports Park until 9 p.m., where residents are required to bring their own containers for collection.
As of 2:15 p.m. on the day of the break, crews had successfully closed four out of the seven necessary valves needed to isolate the break and continue repair efforts. Officials reiterated that once water service is ultimately restored, the boil water advisory will remain in effect until water testing confirms that the supply is safe for consumption.
Residents are encouraged to stay informed about the situation by following updates through city websites and social media channels. The city officials have acknowledged the challenges posed by the unexpected situation and are working diligently to restore normalcy for the affected residents.
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Additional Resources
- Click on Detroit: Boil Water Advisory
- Wikipedia: Water Supply
- Hometown Life: Novi Boil Water Advisory
- Google Search: Novi Water Main Break
- CBS News: Water Main Break in Novi
- Encyclopedia Britannica: Water Quality
- Fox 2 Detroit: Thousands Without Water
- Google News: Novi Water Main Break
Author: STAFF HERE MILWAUKEE WRITER
MILWAUKEE STAFF WRITER The MILWAUKEE STAFF WRITER represents the experienced team at HEREMilwaukee.com, your go-to source for actionable local news and information in Milwaukee, Milwaukee County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Summerfest, Milwaukee Film Festival, and the Milwaukee Boat Show. Our coverage extends to key organizations like the Metropolitan Milwaukee Association of Commerce and Visit Milwaukee, plus leading businesses in manufacturing and brewing that power the local economy such as Harley-Davidson and MillerCoors. As part of the broader HERE network, we provide comprehensive, credible insights into Wisconsin's dynamic landscape.
